Pick your starting line
MapleClaims — Home of the Claims Pre‑Check Agent
Fewer denials, faster cash. PMS‑agnostic, file‑based pre‑checks with an evidence‑tagged Friday Pack. Why it wins: PMS‑agnostic outputs • evidence tags • AQ% telemetry (AUTO vs ASSIST).
DentalCallback — Home of the Missed‑Call Agent
Replies in 5 seconds, books in 3 taps, recovers 2–4 extra appointments/week. Works with your existing line (no new number). CASL‑safe with “STOP to opt out”.
MapleClaims — Edits • How‑to • Facts
🧯 Critique (top 3)
- CLM‑1003 → attach intra‑oral photo.
{{source: exceptions.csv#row=3}} - CLM‑1001 → present consent on $40 variance.
{{source: exceptions.csv#row=1}} - CLM‑1002 → add medical necessity note.
{{source: exceptions.csv#row=2}}
✅ How‑to (≤10)
- Collect bitewing (CLM‑1003)
- Present consent (CLM‑1001)
- Add narrative (CLM‑1002)
- Submit flagged preauths
- Resubmit in CDAnet/ITRANS
📊 Panels
MapleClaims works with your PMS
Export CSV each week; we return an evidence‑tagged Friday Pack.
Logos are trademarks of their respective owners. “Works with” indicates file‑based interoperability; no sponsorship or partnership implied.
DentalCallback — How it works
1) Detect missed call
Connect your clinic number (SIP/forwarding webhook or call‑log poll). No new number required.
2) CASL‑safe textback
We only message recent callers and include STOP in every thread. No PHI in SMS.
3) 3‑tap booking
Smart link routes to your online booking; patient confirms in three taps.
4) Handoff to front desk
Confirmed bookings and replies are summarized for your team; weekly report shows recovered bookings.
Agent roster
Missed‑Call (flagship), After‑Hours, Recall, Intake.
Compliance
CASL‑safe templates, opt‑out via STOP/ARRÊT, Canadian hosting options (ca‑central‑1).
Use grants to reduce startup cost. Keep your PMS.
Fast check against current programs.
Evidence‑tagged outcomes pack.
Line items that fit criteria.
Check funding eligibility
Opens a secure Tally form in a new tab. No login required.
We help with applications. No guarantees; eligibility varies by province and program.Drop file → Tools run → Friday Pack / Daily Summary
1) Export
Secure SFTP/S3/Drive or number‑forwarding. No PMS switch.
2) Tools
Rubrics + evidence tags + adapters when ready.
3) Outcomes
Friday Pack (MapleClaims) or daily lead summary (DentalCallback).
What clinics say
“Week two, denials dropped about 30%. Friday wasn’t chaos.”
— Office Manager, ON (5‑chair clinic)
“We didn’t switch software — AQ hit 70% by week three.”
— Billing Lead, BC (2 clinics)
“Missed‑call textback added 20+ bookings. Simple.”
— Clinic Owner, ON
Transparent, product‑level plans
DentalCallback
- Missed‑Call Agent (5s reply, 3‑tap booking)
- STOP handling & suppression list
- Weekly summary: recovered bookings
MapleClaims
- Weekly edits & how‑to (≤10 steps)
- AUTO/ASSIST tagging & KPI tiles
- SFTP/S3 exchange; retention options
Platform
PHIPA/PIPEDA‑aligned
🔐 Data flow
File in • Pack out • No PHI email. SFTP/S3 or restricted Drive. Telemetry audit. 30/60/90‑day retention.
🛡️ Controls
Per‑clinic isolation. Least‑privilege access. Every number is source‑tagged.
FAQ
Does DentalCallback require a new number?
How fast is the reply and how do bookings confirm?
Is texting patients allowed (CASL)?
What does MapleClaims deliver each week?
Which PMS do you support?
Can grants reduce onboarding costs?
Where is data stored?
Ready to pilot in 30 minutes?
DentalCallback (5s reply • 3‑tap booking) or MapleClaims (Friday Pack). Start with a 15‑min fit check.